Refund Policy

Your satisfaction is important to us.

If your item is not quite right, you may request a return within 30 days of delivery.

To start a return, please contact us at:
contact@layla-jewelry.com

Include:

  • Your order number

  • Reason for return

Our team will guide you through the next steps.

Return Conditions

  • Items must be returned in original condition.

  • Items showing excessive wear or damage may not be eligible.

  • Returns must be requested within 30 days of delivery.

Non-Returnable Items

  • Final sale or clearance items

  • Gifted or promotional items

  • Items damaged through misuse

Refunds

Once your return is received and inspected, we will notify you.
If approved, your refund will be issued to your original payment method.

Shipping fees (if any) are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 3 days of delivery with photos and your order number so we can resolve the issue quickly.

Email: contact@layla-jewelry.com